Enrolment Form
Apply to enrol in a course at Academia of Trade
Change of Enrolment Form
Request a change to your enrolled course or study load
Course Cancellation/Withdrawal Form
Formally withdraw from your course
Deferral/Suspension Application Form
Apply to temporarily suspend or defer your studies
Course Credit/Credit Transfer Form
Apply for credit transfer or RPL
Confirmation of Enrolment (CoE) Request
Request a copy of your CoE for visa purposes
Complaints & Appeals Form
Lodge a formal complaint or appeal a decision
Change of Personal Details Form
Update your contact address, phone or emergency contact information
Fee Payment / Payment Plan Request
Request a payment plan or fee arrangement
Student Handbook
Download The Student Handbook
Your comprehensive guide to studying with Academia of Trade.
What The Handbook Covers
Your rights and responsibilities as a student
Academic policies — assessment, attendance, course progress
Support services available to you
Complaints and appeals process
Financial information — fees, refunds and payment options
Orientation and enrolment information
Visa and compliance information for international students
Contact directory and key staff information
Key Policy Summaries
An overview of your most important rights and obligations as a student.
Fees & Refunds
Tuition fees are outlined in your Letter of Offer and Written Agreement. Refund entitlements depend on the circumstances of withdrawal. Where Academia of Trade cancels a course, a full refund of unspent tuition fees will be provided. For student-initiated withdrawals, refund entitlements are calculated in accordance with our Fees and Refunds Policy. Full details are in the downloadable policy document.
Deferral, Suspension & Cancellation
Students may apply to defer or suspend their studies in certain circumstances, including compassionate or compelling grounds. Requests must be submitted in writing with supporting documentation. Suspension or cancellation of enrolment by the institution may be initiated in cases of non-payment, unsatisfactory course progress, or breach of student conduct standards. International students should be aware that any change to enrolment status must be reported to the Department of Home Affairs and may affect visa conditions.
Privacy
Academia of Trade collects and stores student personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Your information is used for the purposes of enrolment, training delivery, assessment and regulatory reporting. We do not share your personal information with third parties except as required by law or with your consent.
Course Progress & Attendance
All students are required to maintain satisfactory course progress and attendance throughout their enrolment. Satisfactory progress is defined as successfully completing at least 50% of the course requirements in each completed term. Students who are at risk of not meeting progress requirements will be contacted and offered additional support. For international students, course progress requirements are linked to student visa conditions.
Complaints & Appeals
All students have the right to make a complaint or appeal a decision made by Academia of Trade. The internal complaints and appeals process is free of charge. Students are encouraged to first attempt to resolve concerns informally. If this is not possible, a formal complaint can be lodged using the Complaints and Appeals Form. Where a complaint is not resolved internally, students may escalate to the Overseas Students Ombudsman (international students) or the National Training Complaints Hotline.
Quick Links
Other Useful Resources
LMS Login
Access your online learning platform
Payment Portal
Make A Free Payment
Timetables
View class schedules
Download Course Guide
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USI
Create or verify your USI
OSHC
Information on health cover
Department of Home Affairs
Access visa information
Fair WOrk Ombudsmen
See your worker rights in Australia
Overseas Student Ombudsman
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National Training Complaints Hotline
Create or verify your USI
Nationally recognised vocational training
CRICOS 03940J
RTO 45739
Opening Hours: Monday–Sunday, 8:00 AM – 10:00 PM
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CRICOS: 03940J | RTO: 45739